Social commerce Today users habits are considerably changing and with them also the use of the social media. They are used as search engine, where users can find all the useful information about products and brands. Therefore, social commerce involves customers and companies more and more everyday. The online market is expanding not only with retail products, such as clothing and accessories, but also with electronics and household products. There are even brands that come from social commerce, like Velasca Milano, a company that sells handmade men’s shoes, which begins its business on Instragram and nowadays is known all over the world. Social media During the 2020 with the arrival…
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Boost E-Commerce Sales
5 Customer-Proven Strategies As an ordinary person just like you, I am absolutely a victim of online shopping and sometimes even of impulse buying. Because I spend so much time browsing and purchasing from online stores, I have decided to share my perspective not as a marketer, but as a real customer. Therefore, these are the improvements that truly boost your e-commerce performance, online sales, and customer experience. Efficient Customer Service to Boost E-Commerce Sales Nothing frustrates shoppers more than having an issue, especially when money is involved, and receiving slow or unhelpful support. For example, fast and friendly customer service can turn a frustrated buyer into a loyal customer.…
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Export strategies for e-commerce
The pandemic situation has even changed companies’ export strategies. We analyze new export strategies for e-commerce: marketplace and social commerce. Italian e-commerce companies abroad According to the 2021 Casaleggio Associati Report, the Italian e-commerce companies that sell only in our territory are 51% while those also present on foreign markets are 49%. 18% of the Italian companies examined are present in Spain, 19% in France, 13% United Kingdom, 17% Germany, 10% Switzerland. The USA followed with 9%, China 2% and Japan with 4%. For the year 2021, a 9.3% growth is expected in the export sector in which e-commerce will play a role of great importance. Export strategies for e-commerce…
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Use of Social media in 2020: Casaleggio report 2021
How important are social media? A very strong growth in the use of Social media was obtained between July and September 2020. This was determined by the great change in social habits that 2020 brought about. In fact, around 180 million people started using social media for the first time during the first Lockdown. The increase in the public has thus determined 3.23 billion people in the world connected, in the year 2020 alone. In 2021 this number increased by + 13.2%. How’s the use of Social media in the world? The social leader par excellence is confirmed to be Facebook, which boasts more than 2.7 billion active users, with…
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The importance of sustainability in the e-commerce world
Sustainability, e-commerce and environment In the past year it has become clear the importance of sustainability in the e-commerce world. Consumers are increasingly aware of how much personal behaviors and business decisions can impact the environment, and demand for an eco-friendly market. To satisfy the clients’ needs, and to answer the ONU call, companies are striving to create a green economy. While researches about sustainability have gone up by 70%, 43% express the people’s fear that e-commerce growth could harm the environment: the industries’ involvement was inevitable. More than 63% of consumers prefer to buy from businesses which share data about their environmental impact. Moreover, 76% of people expect the…
